These terms and conditions ("Terms") govern your use of the online e-commerce platform DEK Machine Tool Spares operated by Broad Line Trade (Pty) Ltd, ("we," "us," or "our"), for purchasing machine tool spares, accessories, and consumables. By accessing and using the Platform, you agree to abide by these Terms. Please read them carefully before making any purchases.
1. Account Registration: To use our Platform, you may need to create an account. You must provide accurate and complete information during the registration process. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
2. Product Information: We make every effort to display accurate and up-to-date product information, including prices, descriptions, and availability. However, we do not warrant the accuracy, completeness, or reliability of any product information on the Platform. Prices are subject to change without notice.
3. Orders and Payments: Placing an order through our Platform constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspicion of fraudulent activity. Payment must be made in full at the time of placing the order. We accept various payment methods as indicated on the Platform.
4. Shipping and Delivery: We aim to process and ship orders promptly, but delivery times may vary. The shipping costs and estimated delivery times are provided during the checkout process. We are not responsible for any delays, loss, or damage during transit caused by third-party shipping carriers. Risk of loss and title for products passes to you upon delivery to the carrier.
5. Returns and Refunds: Please review our separate Returns and Refunds Policy for details on the process, eligibility, and conditions for returning products and obtaining refunds.
6. Product Warranty: We offer a limited warranty on certain products as specified in the product descriptions. This warranty covers defects in materials and workmanship under normal use. Please review the warranty terms associated with each product.
7. Intellectual Property: All content on the Platform, including but not limited to text, images, graphics, logos, and software, is protected by intellectual property rights owned or licensed by us. You may not reproduce, distribute, modify, or create derivative works from any content on the Platform without our prior written consent.
8. User Conduct: You agree not to use the Platform for any unlawful or prohibited purpose. You must not engage in any activity that could damage, disable, overburden, or impair the Platform's functionality.
9. Privacy: Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
10. Modifications and Termination: We reserve the right to modify, suspend, or terminate the Platform, or any part thereof, at any time without notice. We may also update these Terms from time to time, and the updated version will be posted on the Platform.
11. Limitation of Liability: To the extent permitted by law, we shall not be liable for any indirect, consequential, incidental, or punitive damages arising out of your use of the Platform, even if we have been advised of the possibility of such damages.
12. Governing Law and Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction].
13. Contact Us: If you have any questions or concerns about these Terms or the Platform, please contact us at.
084 615 0774
By using our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and any applicable policies. If you do not agree with these Terms, please refrain from using the Platform.
