Shipping Information:
At DEK Machine Tool Spares, we are pleased to offer efficient and reliable shipping options for your machine tool spares, consumables, and accessories purchases. We have partnered with the local courier company MDS Collivery to ensure your orders are delivered promptly and securely.
Shipping Options: We offer the following shipping options for your convenience:
1.Standard Shipping: Estimated delivery time is [number] business days. Shipping fees will be calculated based on the weight and destination of your order.
2.Express Shipping: For faster delivery, you can choose our express shipping option with an estimated delivery time of [number] business days. Additional fees apply.
Order Processing:
Orders received before [time] (local time) will be processed on the same business day.
Orders received after [time] (local time) will be processed on the next business day.
Tracking and Notifications: Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can track your order's progress on the MDS Collivery website.
Payment Information:
We offer a variety of secure payment methods to ensure a smooth and convenient shopping experience.
1. Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, and American Express. Your payment will be securely processed through our payment gateway.
2. EFT (Electronic Funds Transfer): You can choose to pay for your order through EFT. Bank account details for the transfer will be provided during the checkout process. Please note that your order will be shipped once payment is confirmed.
3. PayFast: PayFast is a secure online payment gateway that allows you to make payments using various methods, including credit/debit cards, Instant EFT, and more.
4. PayPal: We also offer PayPal as a payment option, allowing you to use your PayPal balance or linked credit/debit cards.
5. Cash on Delivery (COD): For local customers, we offer Cash on Delivery as a payment option. Please note that COD may not be available for all orders and areas. Additional charges may apply.
Payment Security: Your payment details are encrypted and securely processed through industry-standard security protocols. We do not store your credit card information on our servers.
Payment Confirmation: Once your payment has been successfully processed, you will receive an order confirmation email containing the details of your purchase.
Note: Prices on our website are in South Africa Rands. All transactions will be processed in South African Rands.
If you have any questions or need assistance with shipping or payment, please contact our Customer Support team at info@dekmts.co.za . At DEK Machine Tool Spares we strive to provide you with a seamless shopping experience, from placing your order to receiving it at your doorstep.
