This Privacy Policy outlines how DEK Machine Tool Spares collect, use, disclose, and protect your personal information when you visit our website or use our services to purchase machine tool spares and consumables. We are committed to protecting your privacy and ensuring the security of your personal information. By using our website and services, you consent to the practices described in this Privacy Policy.
1. Information We Collect: We may collect the following types of personal information:
Contact Information: Name, email address, phone number, and shipping address.
Payment Information: Credit/debit card details, billing address, and payment history.
Account Information: Username, password, and account preferences.
Purchase Information: Details of products you have purchased, order history, and transaction details.
Communication Information: Correspondence, inquiries, and feedback you provide to us.
2. How We Use Your Information: We use your personal information for the following purposes:
Processing Orders: To fulfil your orders, process payments, and provide customer support.
Communication: To communicate order updates, promotions, and other relevant information.
Improving Services: To enhance our website, services, and customer experience.
Legal Compliance: To comply with legal obligations and protect our rights and interests.
Marketing: With your consent, to send you marketing communications and tailored offers.
3. Data Security: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure connections (SSL) for sensitive data transmission and regularly review our security practices.
4. Disclosure of Information: We may share your personal information with:
Service Providers: Third-party partners who assist us with payment processing, shipping, and other operational functions.
Legal Obligations: When required by law or in response to legal requests or regulatory authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
5. Cookies and Tracking: We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and provide personalized content. You can manage your cookie preferences through your browser settings.
6. Your Choices: You have certain rights regarding your personal information, including:
Access: You can request a copy of the personal information we hold about you.
Correction: You can update or correct your personal information.
Deletion: You can request the deletion of your personal information, subject to legal limitations.
Opt-Out: You can opt out of receiving marketing communications.
7. Third-Party Links: Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party sites.
8. Children's Privacy: Our services are not intended for children under the age of 16. We do not knowingly collect personal information from individuals under 16 years of age.
9. Changes to Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of significant changes through our website or other communication methods.
10. Contact Us: If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at.
By using our website and services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
